Xbox One owners are dealing with a pretty severe Xbox Live issue today that’s making Microsoft’s console difficult to use for anything at all. Many people are reporting seeing a black screen shortly after their console boots up. Microsoft is aware of the issue and investigating.
We are aware of reports of Xbox One console startup, title update and sign-in errors. We will keep everyone informed once we have more information to share. Thank you all for your patience.
— Xbox Support (@XboxSupport) January 30, 2019
Xbox Live servers down? Turned on Xbox, nornal start up welcoming screen, then goes to home page and instant black screen. Can hear as I navigate around and such. Anybody else having issues?
— LG (@LukeGross10) January 30, 2019
xbox servers is down on the coldest day in history.
I've never wanted a girlfriend more than today.
— Thelonious Martin™ (@KingThelonious) January 30, 2019
Xbox One Users – we have identified the service causing the black screens and working on rolling back the service change – please be patient.
— Brad Rossetti (@WorkWombatman) January 30, 2019